Total Quality Management Case Study Example | Topics and Well Written Essays - 2500 words

Total Quality Management - Case Study Example In comparison to some of the other companies that have perfected the concept, Queensland Education Planning and Accountability Document still needs to make improvements (Queensland State Education, 2008). Any company, no matter the size or if the company is for profit or nonprofit can use basic strategic planning practices. Queensland Education Planning and Accountability Document needs to make continuous improvements by establishing well-defined goals and empowering teaching staff to reach these goals (Queensland Studies Authority, 2008). While total quality management is used in many manufacturing industries, it also can be used in education. When looking at how other districts use total quality management to enhance educating it students there are very few differences between Queensland Education Planning and Accountability Document and Queensland Education Planning and Accountability Document (Catholic Education Commission, 2009). According to J. Manley and R. Manley (2006), â€Å"the New Farm State School District in Queensland, began its quest for total Quality Management (strategic planning) by formally defining the educational philosophy of continuous improvement and quality† (Manley and Manley, 2006) With this beginning, New Farm State School changed total quality management into total quality education. Queensland school system is committed to creating a team environment for students as well as staff. The school believes strongly in creating team-based brainstorming and empowering teachers to make decisions regarding his or her students. New Farm State School District is committed to team-based strategies as well (Johnson, 2006). Both organizations want to provide quality education to their customers, the students. New Farm State School has created pro-active strategies while Queensland Education Planning and Accountability Document take a reactive approach to